CinemaDave (cinemadave) wrote,

The National Association of Counties (NACo) honors innovative programs

BROWARD COUNTY, FL - The County has received 18 Achievement Awards from the National Association of Counties (NACo) for innovative and effective government programs that enhance the quality of life for residents.

CATEGORY: Libraries

Broward County Libraries

Broward County Library’s Response to COVID-19: Using Data to Make a Difference - When the pandemic shut down buildings across the County, Libraries responded immediately by going virtual and transitioning into an online “branch,” providing outstanding customer service when the community needed it most.

By expanding digital resources, offering online programs and enhancing customer communications through a targeted marketing campaign, Libraries not only ensured customers received seamless services, but there was also a surge of new digital card registrations, a rise in usage of the Library’s e-resources, and a dramatic increase in usage of the Library’s programming on its YouTube channel.


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